COOKIE AND SIMILAR TECHNOLOGIES POLICY

SEASONS Catering | SEASONS Cafe & Bakery

Website: www.seasons.md

Version: 1.2

Last updated: 26.10.2026

  1. Introduction and Purpose of the Policy

At SEASONS, we respect the privacy of visitors to our website and are committed to the responsible and transparent use of digital technologies.

This Cookie and Similar Technologies Policy explains how the website www.seasons.md uses these technologies for website operation, security, traffic analysis, and assessment of the effectiveness of online marketing activities.

Through this document, we aim to inform you about the types of cookies used, their purposes, the information that may be collected, and the ways in which you can manage your preferences regarding their use.

This policy supplements the Privacy and Personal Data Protection Policy, which provides further information on the processing of personal data and the rights of data subjects.

  1. Identity of the Data Controller

The website www.seasons.md is operated as part of the activities carried out under the SEASONS Catering and SEASONS Cafe & Bakery brands, which belong to the company:

ÎCS „Sbora Service” SRL

To the extent that the use of cookies and similar technologies involves the processing of personal data, ÎCS „Sbora Service” SRL acts as the data controller for the activities for which it determines the purposes and means of processing.

For services provided by third parties, responsibilities relating to data processing are determined according to the roles and legal terms applicable to each provider.

  1. Scope and Legal Framework

This policy applies to visitors and users of the website www.seasons.md, including pages available in Romanian, Russian and English.

The use of cookies and similar technologies is governed by the applicable laws of the Republic of Moldova, including:

  • Law No. 195 of 25 July 2024 on the protection of personal data;
  • Electronic Communications Law No. 72 of 10 April 2025, particularly the provisions on storing and accessing information on users’ terminal equipment;
  • Other relevant legislation concerning data protection and electronic communications.

Where Regulation (EU) 2016/679 (GDPR) is directly applicable to certain processing activities, its corresponding requirements are also observed.

  1. What Are Cookies and Similar Technologies?

4.1. Cookies

Cookies are small text files that may be stored on a user’s device, such as a computer, mobile phone or tablet, when they access a website.

These files enable the website or integrated services to recognise certain information about the browser and the user’s interactions.

Depending on their purpose, cookies may help with:

  • Proper operation of the website;
  • Maintaining the security and stability of online services;
  • Remembering certain preferences;
  • Analysing traffic and how pages are used;
  • Assessing the effectiveness of advertising campaigns.

Cookies are not executable programs and do not, in themselves, constitute computer viruses.

Some cookies may contain unique identifiers that, on their own or combined with other information, may make it possible to identify a person directly or indirectly. In such cases, their use may constitute the processing of personal data.

4.2. Similar Technologies

In addition to cookies, digital services may use other technologies, such as:

  • Local Storage and Session Storage – mechanisms for storing information in the browser;
  • Measurement tags and scripts (tags) – technical components used to analyse traffic and assess campaign performance;
  • Tracking pixels (web beacons) – technologies that may enable certain interactions to be recorded;
  • Online identifiers – technical information associated with a browser, device or browsing session.

These technologies are subject to applicable legal requirements, depending on how they are used and the data processed through them.

  1. Categories of Cookies and Purposes of Use

The SEASONS website may use the following categories of cookies, depending on the features and technical services enabled.

5.1. Strictly Necessary Cookies

These cookies are used to ensure the proper and secure operation of the website or to provide a feature expressly requested by the user.

They may help with:

  • Correct loading and display of pages;
  • Operation of essential technical components;
  • Protection of the website against unauthorised access or misuse;
  • Maintaining session security;
  • Remembering cookie consent preferences.

Where they are strictly necessary under the conditions provided by law, these cookies may be used without the user’s consent.

They are not used for behavioural advertising or optional traffic analysis.

5.2. Analytics and Performance Cookies

SEASONS uses Google Analytics to analyse traffic and understand how visitors interact with the website.

Depending on the service configuration, the information analysed may include:

  • Number of visitors and sessions;
  • Pages accessed;
  • Duration of interactions;
  • Types of devices and browsers used;
  • Traffic sources;
  • Approximate geographical location;
  • Interactions with certain website elements.

This information helps us evaluate website performance, identify pages relevant to visitors and improve the browsing experience.

Optional analytics cookies are used on the basis of the user’s consent, in accordance with applicable law.

5.3. Advertising and Marketing Cookies

SEASONS uses Google Ads to promote its services through online advertising campaigns.

Where the website uses Google conversion measurement tags or other advertising tools, these may enable:

  • Measurement of interactions with advertisements;
  • Assessment of the effectiveness of advertising campaigns;
  • Identification of conversions associated with campaigns;
  • Optimisation of promotional activities;
  • Display of personalised or remarketing advertisements, if these features are enabled.

These technologies may use online identifiers and information about users’ interactions with the website and advertisements.

Optional advertising cookies and technologies are used on the basis of the user’s consent, where required by applicable law.

Using Google Ads to display advertisements outside the SEASONS website does not, in itself, involve placing advertising cookies on the device of a visitor to seasons.md.

  1. Analytics and Advertising Services Used by SEASONS

6.1. Google Analytics

Google Analytics is a web traffic analytics service provided by Google and used by SEASONS to obtain statistical information about access to and use of the website.

Where Google Analytics 4 is implemented, the service may use cookies such as:

  • _ga – used to distinguish visitors;
  • _ga_ – used to retain information about session state.

Under the standard configuration documented by Google, these cookies have an expiration period of up to 2 years. The actual duration may vary depending on the implementation configuration and browser restrictions.

Google Analytics may process technical data about the device, browser, interactions with the website and approximate location information.

According to the Google Analytics 4 documentation, IP addresses are used in certain collection and processing operations but are not logged or stored as raw IP addresses in Google Analytics reports.

Further information about the service and Google’s practices is available at:

https://policies.google.com/privacy

6.2. Google Ads

Google Ads is an online advertising service provided by Google and used by SEASONS to promote its services.

Depending on the configuration of advertising tools integrated into the website, cookies or other identification mechanisms associated with conversion measurement and campaign performance may be used.

For example, Google measurement technologies may use identifiers from the _gcl_* family when the corresponding features are enabled.

These identifiers may be used to associate certain interactions with advertisements and assess advertising campaign results.

The use of these technologies is subject to the rules on consent and personal data protection.

More information about Google technologies is available at:

https://policies.google.com/technologies/cookies

  1. What Information May Be Processed?

Depending on the cookies enabled and the preferences expressed by the user, the following categories of information may be processed:

  • IP address and technical connection information;
  • Browser type and version;
  • Device type and operating system;
  • Date and time of the visit;
  • Pages accessed;
  • Duration of sessions and interactions;
  • Traffic source, including search engines, external links or advertising campaigns;
  • Approximate geographical location;
  • Browser or session identifiers;
  • Information about interactions with website elements;
  • Expressed cookie preferences.

The data actually processed depends on the configuration of active services and the user’s choices.

Not all this information directly identifies a person, but some of it may constitute personal data under applicable law.

  1. Legal Bases for the Use of Cookies

Cookies and similar technologies are used in accordance with the applicable laws of the Republic of Moldova.

Strictly necessary cookies

Storing or accessing information strictly necessary for transmitting a communication or providing a service expressly requested by the user may take place without consent, under the conditions provided by law.

Where these operations involve the processing of personal data, there must also be an appropriate legal basis, such as compliance with a legal obligation, performance of a contract or legitimate interests, as applicable.

Analytics and advertising cookies

For the use of optional analytics and advertising cookies that involve processing personal data, SEASONS applies the principle of prior consent.

Consent must be freely given, specific, informed and unambiguous, expressed through a clear affirmative action.

Simply continuing to browse, taking no action or closing an information notice does not, in itself, constitute valid consent.

  1. Giving and Managing Consent

Website users must be able to express their preferences regarding optional cookies through the consent mechanism available on the website.

This mechanism must offer the following options:

  • Accept all – consent to the optional categories presented;
  • Reject optional cookies – use only strictly necessary cookies and technologies;
  • Customise preferences – select the cookie categories for which the user wishes to give consent.

Cookies requiring consent must not be enabled by default before consent is given.

Rejecting optional cookies must not prevent access to the website’s basic features.

Changing and withdrawing consent

Users may change or withdraw their consent at any time through the “Cookie Settings”, which must remain permanently accessible on the website.

Withdrawal of consent does not affect the lawfulness of processing carried out previously on the basis of valid consent.

Changes to preferences apply to subsequent processing and must prevent continued use of optional technologies for which consent has been withdrawn.

In certain situations, cookies already stored may also need to be deleted through the browser settings.

  1. Cookie Retention Periods

Based on their duration, cookies can be divided into two categories:

Session cookies

These are used during a browsing session and normally expire when the browser is closed.

Persistent cookies

These remain stored on the device for a specified period or until deleted by the user.

The retention period varies depending on the provider, purpose and technical configuration.

For Google Analytics 4, the standard _ga and _ga_ cookies have a default lifespan of up to 2 years, which may be changed through the service configuration or limited by the browser.

Cookies associated with Google Ads may have different lifespans, depending on the type of technology used and the settings implemented.

The lifespan of a cookie on a device should not be confused with the period for which data is retained in the provider’s systems.

SEASONS applies the principle of limiting data retention to the period necessary to fulfil the legitimate purposes for which the data is processed.

  1. Managing Cookies Through Your Browser

Most browsers allow users to view, delete or block cookies.

These options are generally available in the browser’s privacy and security menus.

Further information is available in the browsers’ documentation:

  • Google Chrome;
  • Mozilla Firefox;
  • Microsoft Edge;
  • Apple Safari;
  • Opera.

Blocking all cookies may affect the operation of certain website components, particularly those that are strictly necessary.

Managing cookies through the browser is an additional option and does not replace the consent and withdrawal mechanism available on the website.

  1. Third-Party Providers and International Data Transfers

As part of its traffic analysis and online advertising activities, SEASONS uses services provided by Google.

Depending on the configuration of these services, certain data may be processed or transferred outside the Republic of Moldova, including to countries in which Google and its providers carry out processing activities.

International transfers of personal data must comply with the requirements of applicable law, including the use of appropriate legal mechanisms and safeguards where necessary.

Further information on international transfers and personal data protection is available in the SEASONS Privacy Policy.

  1. Data Security and User Rights

SEASONS attaches importance to protecting information processed through the website and the digital services it uses.

Data security involves implementing technical and organisational measures appropriate to the risks, including controlling access to information, protecting systems and preventing unauthorised use.

To the extent that cookies or similar technologies involve processing personal data, users have rights under applicable law, including:

  • The right to information;
  • The right of access to data;
  • The right to rectification;
  • The right to erasure of data, subject to legal conditions;
  • The right to restriction of processing;
  • The right to object;
  • The right to data portability, where the legal conditions are met;
  • The right to withdraw consent;
  • The right to lodge a complaint with the competent authority.

These rights may be exercised under the conditions set out in the Privacy and Personal Data Protection Policy.

For questions about the use of cookies or the processing of personal data, you can contact us at:

Email: marketing@seasons.md

Phone: +373 7807 0077

Address: 7 Mesager Street, Chișinău, MD-2069, Republic of Moldova

You also have the right to contact the competent authority:

National Centre for Personal Data Protection of the Republic of Moldova (CNPDCP)

Website: https://www.datepersonale.md/

  1. External Websites and Services

The SEASONS website may include links to social media platforms, partner websites or other external services.

These websites may use their own cookies and similar technologies in accordance with their privacy policies.

We recommend that you review those policies when accessing external services.

This policy does not govern the use of cookies by external websites operated independently of SEASONS.

  1. Updates to the Cookie Policy

SEASONS may periodically update this policy to reflect:

  • Changes in applicable law;
  • Website updates;
  • Changes to the digital services used;
  • Changes to cookie categories;
  • Updates concerning third-party providers;
  • Changes to consent management mechanisms.

The updated version will be published on www.seasons.md, indicating the date of the last modification.

Where changes require additional notification or obtaining fresh consent, the appropriate measures will be taken.

  1. Final Provisions

This Cookie and Similar Technologies Policy supplements the SEASONS Privacy and Personal Data Protection Policy.

Where the use of cookies involves the processing of personal data, the relevant provisions of the Privacy Policy also apply.

This policy enters into force on the date of its publication on the website www.seasons.md.

Last updated: 26.10.2026

ÎCS „Sbora Service” SRL

SEASONS Catering | SEASONS Cafe & Bakery

www.seasons.md